Customer cancellation more than 48 hours before the trip: full refund, less payment-gateway charges.
Cancellation 24 to 48 hours before the trip: 50% refund.
Cancellation less than 24 hours before the trip or no-show: no refund.
If a driver cancels or rejects a confirmed booking, you receive a full refund or help finding another car.
Approved refunds are returned to the original payment method within 5 to 7 working days.
To request a refund, cancel from your dashboard and contact support@marubooking.com or +91 70450 31235.